Privacy Policy

Who We Are

Kaze Hope Alliance Foundation (KHAF) is a women-led nonprofit organization dedicated to empowering and protecting women, children, and vulnerable families across Rwanda.

Website Address: https://kazehopealliance.org.rw/

KHAF is committed to safeguarding the privacy of all visitors, supporters, donors, and beneficiaries who engage with our website and digital platforms.

What Personal Data We Collect and Why We Collect It

1. Comments

When visitors leave comments on our website, we collect:

  • The data entered in the comments form
  • The visitor’s IP address
  • Browser user agent information

This information helps us detect and prevent spam.

An anonymized string (“hash”) created from your email may be shared with the Gravatar service to check if you use it.
Gravatar’s privacy policy: https://automattic.com/privacy/

If your comment is approved, your profile picture (if any) becomes publicly visible alongside your comment.

2. Media Uploads

If you upload images to the website, please avoid including embedded location data (EXIF GPS).
Visitors to the site may download and extract location data from uploaded images.

3. Contact Forms

When you submit information through our contact, volunteer, partnership, or donation inquiry forms, we collect:

  • Name
  • Email address
  • Phone number
  • Message or inquiry details

We use this information only to respond to your inquiry or to process your request.
We do not sell or share your information with third parties for marketing.

4. Cookies

Cookies help improve your browsing experience.

If you leave a comment:

You may choose to save your:

  • Name
  • Email
  • Website

These cookies last one year.

Login Cookies

If you login:

  • A temporary cookie checks if your browser accepts cookies (deleted when you close your browser).
  • Login cookies last 2 days.
  • Screen preferences last 1 year.
  • If “Remember Me” is selected, your login remains active for 2 weeks.
  • Logging out removes login cookies.

Publishing Cookies

If you edit or publish a post, a cookie storing the post ID will be saved.
It contains no personal data and expires after 1 day.

5. Embedded Content from Other Websites

Articles may include embedded content (e.g., videos, images, articles).
This content behaves exactly as if you visited the other website.

These sites may:

  • Collect data about you
  • Use cookies
  • Add third-party tracking
  • Track your interaction with embedded content

Especially if you are logged into that third-party site.

6. Analytics

KHAF may use website analytics tools to understand visitor behavior and improve our content.
This may include anonymized information such as:

  • Pages visited
  • Device type
  • Browser
  • Country (non-specific)

No personally identifying information is collected unless explicitly provided by you.

Who We Share Your Data With

KHAF does not sell, rent, or trade personal data.

We may share limited data with:

  • Spam detection services
  • Website analytics tools
  • Secure payment processors (for donations)
  • Trusted service providers assisting with website security or hosting

All partners must comply with strict confidentiality and data-protection standards.

How Long We Retain Your Data

  • Comments: Retained indefinitely to allow automatic approval of future comments.
  • Registered Users: User profile data is stored as long as the account remains active.
    Users may view, edit, or delete their information at any time (except usernames).
  • Contact form submissions: Retained only as long as needed to respond to your inquiry.

What Rights You Have Over Your Data

If you have an account or have left comments, you may request:

  • An exported file of your personal data
  • Erasure of your personal data

This does not include data we must retain for legal, administrative, or security reasons.

To request access or deletion, contact us directly at:

📧 info@kazehopealliance.org.rw

Where We Send Your Data

Visitor comments may be checked by automated spam-detection services.
Some data may be securely processed through:

  • Email systems
  • Hosting servers
  • Payment processors (if donations are made)

All are bound by confidentiality and data-security requirements.

Your Contact Information

If you provide your contact information (name, email, phone number), we use it only to:

  • Respond to your inquiries
  • Communicate regarding your support, donation, or involvement
  • Provide updates if you subscribed

We do not share this information with third parties for marketing purposes.

Additional Information

How We Protect Your Data

KHAF employs strong security measures including:

  • SSL encryption
  • Secure hosting environments
  • Access-restricted systems
  • Regular security updates
  • Monitoring for unauthorized access

Data Breach Procedures

In the event of a data breach, KHAF will:

  • Immediately secure affected systems
  • Notify users whose data may have been compromised
  • Report the breach to relevant authorities if required by law
  • Take corrective action to prevent future incidents

Third Parties We Receive Data From

We may receive limited, non-personal data from:

  • Analytics providers
  • Social media platforms
  • Payment processors (donation confirmations only)

Automated Decision-Making or Profiling

KHAF does not use automated profiling or decision-making tools on our website.

Industry Regulatory Requirements

As a nonprofit organization operating in Rwanda, KHAF complies with:

  • Rwanda data protection guidelines
  • International best practices for privacy
  • GDPR principles for transparency, security, and user rights

Contact Us

If you have questions about this Privacy Policy or how your data is used, please contact us:

📧 info@kazehopealliance.org.rw
📍 Kigali, Rwanda
🌍 https://kazehopealliance.org.rw/